Rugveda

Our 30-day guarantee

Try any rug from Rugveda. If it doesn't suit your space, send it back within 30 days and we refund the full item price.

The promise
Return any rug within 30 days of delivery, for any reason. Refunds go back to the original payment method within 3 business days of receipt.

30-day returns

For any reason, even if you just changed your mind.

Insured delivery

Arrived damaged or lost in transit? We replace or refund it, on us.

Secure payment

Cash on delivery or bank transfer, no card prepayment, no card data collected.

Real support

A real person answers at [email protected] within one business day.

How to claim

  1. Email [email protected] with your order number.
  2. We reply with a return number and the address within one business day.
  3. Send the rug back; the refund is confirmed once it arrives.

Full conditions are in the Returns policy and Delivery terms pages.