RugvedaHow it works
From checkout at Rugveda to the rug at your door: four steps, no surprises.
Choose
Every rug page lists material, size and pile height, and how it suits your room. Compare, read the reviews, add to cart.
Order
Pay cash on delivery or by bank transfer. A confirmation email with your order number lands right away.
Dispatch
Orders placed before the daily cut-off ship the same business day, packed and handed to an insured courier with a tracking number.
Use and return
Roll it out and live with it. Changed your mind? Return the rug within 30 days under the conditions on the Returns page.
What we hold ourselves to
- Pure Wool Pile, Zero Synthetic FillEvery rug uses dense New Zealand wool pile, not a polyester blend stretched thin to cut cost.
- Hand-Finished Cotton FoundationCotton warp and weft are tightened by hand so edges stay straight and the rug won't sag in high-traffic rooms.
- Checked Before It Leaves Our FloorEvery rug is unrolled, inspected for loose threads and pile density, then rolled again for shipping.
- Direct to Your DoorDispatched straight from our warehouse in protective wrapping with a tracking number sent by email.
Common questions
Do your rugs shed?New wool rugs shed loose fiber from manufacturing for the first few weeks. Regular vacuuming clears it up and shedding drops off noticeably after that.
How is my rug delivered?Rugs are rolled, wrapped, and dispatched with a tracking number sent to your email. Exact delivery pricing and timing are listed on our delivery page.
Can I return a rug if it doesn't fit my room?Yes. Unused rugs in original packaging can be returned within 30 days of delivery. Contact us first and we'll walk you through the steps.